1. Introduction
RutaRoo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our desktop application.
2. Information We Collect
2.1 Information You Provide
We may collect information that you voluntarily provide to us, including:
- Route information (start and end addresses)
- Route labels and preferences
- Feedback and support communications
- Email address (if provided for support or subscription purposes)
2.2 Automatically Collected Information
When you use RutaRoo, we may automatically collect certain information, including:
- Usage data and application performance metrics
- Error logs and crash reports
- Device information (operating system, version)
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process your route requests and display traffic information
- Respond to your comments, questions, and requests
- Send you technical notices and support messages
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues
4. Data Storage
RutaRoo stores your route data locally on your device. We do not transmit your route information to our servers except when necessary to fetch traffic and mapping data from third-party services. Your route labels and preferences are stored locally and are not shared with third parties.
5. Third-Party Services
RutaRoo uses third-party services to provide mapping and traffic data. These services may collect information about your use of the Application. We encourage you to review the privacy policies of these third-party service providers:
- Mapping and geocoding services
- Traffic data providers
- Payment processors (if applicable)
We are not responsible for the privacy practices of these third-party services.
6. Data Security
We implement appropriate technical and organizational measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access and receive a copy of your personal data
- Rectify inaccurate or incomplete data
- Request deletion of your data
- Object to processing of your data
- Request restriction of processing
- Data portability
To exercise these rights, please contact us through the Application's feedback mechanism.
8. Children's Privacy
RutaRoo is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.
9. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us through the Application's feedback mechanism.